Civility and Respect


Throughout our sector, there are growing concerns about the impact bullying, harassment and intimidation is having on our councils, councillors and staff, and the resulting effectiveness of local councils. In response, the Civility and Respect Project has been founded by the Civility and Respect Working Group and is supported by representatives from across our sector including SLCC, National Association of Local Councils (NALC), County Associations, One Voice Wales (OVW) and councils.

The first newsletter is now available: CR-Newsletter-Nov21


LGA Civility in Public Life call for evidence on intimidation of councillors

Bullying and Harassment statement

As a first step in the promotion of civility and respect, councils may wish to add a statement to their websites stating that bullying, harassment and intimidation will not be tolerated.

This is a suggested wording for those councils wishing to add a bullying and harassment statement
to their websites:

‘We treat everyone with courtesy and respect and ask for the same in return. We ask that you treat your councillors and council staff courteously without violence, abuse or harassment.

Councillors and council staff have the right to carry out their civic duties and work without fear of being attacked or abused. Any behaviour whether that be verbal, physical or in writing, which causes either councillors or council staff to feel uncomfortable, embarrassed, or threatened, is totally unacceptable.

The zero tolerance policy includes abuse, aggression or threats made in person, over the telephone or in written  communication, including on social media. The council considers threatening behaviour to be:

  • Attempted or actual aggressive, or physical actions made towards any councillor or member of staff.
  • The use of aggressive, or abusive language, (including raising of the voice, swearing, shouting or in writing) which threatens or intimidates councillors or council staff’.

This policy applies throughout all council meetings, but it also applies to any councillor or council staff away from council meetings.

Posted Wednesday, 6th July 2022